Gala Casino Review
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(T&Cs apply, 18+)
- Games accessible in instant-play or download modes
- 24/7 support via live chat, telephone and email
- Mobile and live gaming available
- Multiple different countries unable to sign up
- Appealing VIP program
Our Expert Rating
Average User Rating
- Owned by:
- Gala Coral Group Limited
- Licensed by:
- Gibraltar Regulatory Authority, UK Gambling Commission
- Casino Type:
- Download, Instant Play, Mobile
Email: [email protected]
Live Chat: Yes
If you’re a UK-based citizen, then the chances are that you will have heard of Gala Coral Group. They own the Gala Casino, but also own Gala Bingo. And the commercials for those land-based establishments are rife within the country. As far as the online casino platform goes though, this has been around since the year of 2008. Therefore, it’s getting ready to celebrate its 10-year anniversary. And this means that it has quite a lot of experience with providing a great quality of service to its gamers. It holds two different gambling licences, and the website itself is very stylish, sleek and modern.
Whats On Offer
You won’t find a huge mass of developers providing their games to this site. However, the ones that do are some of the best in the world today. Accessing the game lobby means that you will be able to play games from companies such as Microgaming, Playtech, Netent and IGT. And with NextGen Gaming also offering up its titles, there’s a great selection on offer at the platform. Not only does Gala Casino provide a wide range of these, but they’re also very high in quality too. Therefore, gameplay at this site is exceptionally entertaining.
And speaking of the game lobby at the casino, this is accessible in a number of different ways. First of all, if you enter the website address into your computer browser, this takes you straight to the casino site. There, you can access the games in instant play mode, as long as you have flash player installed. As an alternative to this, you can download the Gala Casino software to your computer’s desktop. And in this instance, you simply need to click on the relevant program from there to open it. Thirdly and finally, mobile gamers also have the option of playing the games from their mobile device.
Signing up to the site will, of course, allow you to play this range of games. However, even before that, you can browse through the selection of titles that are available. This means that you can find out more about the type of games that it offers before registering. This is a great perk, as it gives you some idea of what you can expect from Gala Casino upon becoming a member.
Speaking of the game selection, the lobby provides you with multiple categories to browse through. The ‘Table Games’ category comes first, and it is there that you will be able to access titles like Penny Roulette and Sic Bo. The next category on display is the ‘Heroes!’ section, which provides superhero games. There’s also a great collection of different slot games on offer to you too. These include options like Magpie Mayhem, Legend of the Pharaohs, Jaguar Gems, Montezuma and The Guardians. Plus, if you have a preference for playing progressive jackpot games, there are several different ones that are available at Gala Casino. These include Super Spinner Bar-X and Age of the Gods: Goddess of Wisdom.
Gala Casino is also the host of a live casino section. This provides you with various different table games in a live casino setting. So, if you’d like to experience the feel of a land-based casino while at home, the live dealer games are the way to go. At this platform, you’ll be able to play titles like French Roulette, Live Hold’em Poker and Exclusive Blackjack. And there are two different categories of live casino – the Asian Live Dealers and the Euro Live Dealers. This means that many of the games are available in multiple different languages as well.
The platform is also accessible via a smartphone or tablet. Therefore, members of the Gala Casino site can play the range of games from wherever they are located. So, if you’re on the move to work via bus, or possibly travelling on a train, you can play them! As long as you have a Wi-Fi or data connection, it’s very easy. You can either navigate your way to the website by entering its address in your device’s browser, or download the app. The app is currently only available for iOS users and can be found in the Apple Store for free. Simply download this and open it to gain instant access to the collection of games.
Bonuses and Promotions
If you’re anything like us, then you’ll enjoy receiving a nice welcoming bonus offer at an online casino. Fortunately, Gala Casino is able to provide a nice choice of these to its registered players. And it includes both newcomers and regular gamers, so there’s something for everyone. You can see all of these by visiting the ‘Promos’ page of the site.
As it stands, it’s quite normal for newcomers to a casino to receive a welcome offer. And this is the perfect welcome, right? Well, what if you were able to choose from three different welcome offers instead? Well, that’s exactly what the Gala Casino platform is able to provider to you. So, whether you’ve got more of an interest in playing slot games, roulette or blackjack, there’s something available for you. These exist in the following options:
- Deposit $10 or more and accept the pop-up to get a bonus of 100% up to $400. This can be put to use on one of the more than 400 different slot games.
- Deposit $10 or more and accept the pop-up to get a bonus of 50% up to $200. This is able to be utilised on one of the 19 different roulette games. What’s even better is that it has 100% bonus contribution towards the wagering requirement of 30 times.
- Deposit $10 or more and accept the pop up to get a bonus of 50% up to $200. You can use these bonus funds on any of the traditional blackjack games or the various variations of it. Live dealer blackjack is also included in this!
It’s the same for your second deposit bonus as well, with three different options available to you in the following ways:
- Make a deposit of at least $10 and receive 50% up to $200 on slot games.
- Make a deposit of at least $10 and receive 50% up to $100 on roulette.
- Make a deposit of at least $10 and receive 50% up to $100 on blackjack and card games.
And that second set of options also relates to your third deposit at the casino too!
Other Bonuses and Promotions
And while newcomers do have a great selection of different bonuses to benefit from, regular gamers also have a nice collection to claim too. For example, there’s always a Game of the Week that is available to play at. And when you do, you’re able to claim 20% cashback up to $100 on the losing bets made.
Additionally, there are several daily promotions available to you too. For example, there’s Thursday Casino Cash. With this, if you play blackjack and roulette every Thursday, you have five extra ways to win. Or there’s the Top Up Tuesday offer. Just make a deposit of at least $10 on a Tuesday and you’ll receive a 25% bonus on top, up to $100 in total.
It’s not only that, but there’s a loyalty scheme in place at the casino too. Every time that you place a bet on a game, you will receive Comp Points for it. Every single $10 bet that you place will earn you a single Comp Point. Once you amass enough of these, you can convert them into cash at any time you like. But if it’s rewards that you want, then the VIP program will cater to you. If you earn 250 or more Comp Points and make deposits of $500 or more per month, you’ll be a part of this. As a VIP, you’ll receive your own personal account manager and exclusive VIP gifts and promotions.
It’s not difficult to add funds to your casino account at Gala either. There are multiple different payment methods that you’re able to make use of, starting with the often-seen credit and debit cards. Both Visa and MasterCard deposits are accepted at Gala Casino. Otherwise, you can make use of an eWallet, such as PayPal, Skrill or Neteller. These also provide instant deposits to you. Additionally, there’s the option of transferring funds via ecoPayz or PaySafeCards. Meanwhile, ClickandBuy and bank wire transfers are also able to be put to use.
Furthermore, when it comes to making a withdrawal of your winnings, most of these payment methods can also be used. However, each of them come with different withdrawal processing times. There aren’t any limits to the amount that you’re able to withdraw from your account. However, you’ll find that eWallet withdrawals usually take up to 24 hours, while credit or debit card withdrawals can be anywhere up to five days. Bank transfers have the chance to take up to seven days to complete.
There’s a very comprehensive support section at Gala Casino. And as soon as you click on the ‘Help’ button, you’ll get to see a FAQ section. There are multiple different topics under discussion in this section, so you will most likely be able to find the answers that you need there. However, if you can’t find the information that you need, you will need to speak with the support team.
A Live Chat function is available first of all. However, you also have the option of phoning the team and speaking directly with an agent. Otherwise, just send an email along to them. You’re able to do this either by filling out the form at the website, or by using the email address [email protected]
The first thing that will grab you about the Gala Casino is its stylish and chic layout. And then when you start playing the games and claiming the special offers, it gets better and better. The support team are always friendly and helpful, while the banking options are very easy to use. The site itself is easily navigable and you can always guarantee that you’re playing in a safe and fair environment. This is thanks to the gambling licences that the site holds.
Frequently Asked Questions
While Gala Casino does like to ensure that customers are fully satisfied, it’s normal for a problem to arise every now and then. The first port of call is to speak with the customer service team. However, if the complaint has not been resolved or escalated after this, you need to ask for a Supervisor.
Yes, of course! Just visit the website or download the app and login with your same credentials.
It’s not a necessity to download the casino software. It’s simply a choice for you to make. If you’re happy to play in instant play mode via the website, then this is also possible to do.