Casino.com Review

  • Exclusive Welcome Bonus:

    100% BONUS UP TO $400
    (T&Cs apply, 18+)
  • HITS

    • Casino available in both instant play and download modes
    • Mobile and live casino gaming
    • Appealing website design

    MISSES

    • Vast amount of countries unable to sign up and play there
    • Only works with a single game developer

Our Expert Rating

4/51

Average User Rating

Supported Devices

  • Payout Rate96%
  • Payout Speed1 - 12 Days

Casino Information

Established:
2008
Owned by:
Mansion Group
Licensed by:
Gibraltar Regulatory Authority, UK Gambling Commission
Languages:
Bulgarian, Chinese, Cech, Danish, English, Estonian, Finnish, German, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Spanish, Swedish, Ukrainian, French, Greek, Romanian, Russian, Turkish, Slovenian, Malaysian
Casino Type:
Download, Instant Play, Mobile

Payment Options

ecopayzentropaymaestromastercardnetellerpaypalpaysafeskrillvisawire-transfer

Supported Currencies

audcadeurogbpusd

Customer Support

Email: [email protected]

Live Chat: Yes

We can’t fault this online platform for being so obvious. Casino.com pretty much explains what the site is offering, right? And being under the Mansion Group, it’s sure to bring forth an appealing platform in general. Obviously, something is working right for the casino too, as it’s been around since 2008. And from the moment that you load the website up, you’ll get to see what makes it so successful. The layout that is on display is very much appealing, while the platform holds two gambling licences. Therefore, everything that happens there is thoroughly secure and fair thanks to these.

Whats On Offer

Due to the fact that Casino.com only works with a single game developer, it’s obvious that it won’t have as many games to play as some others. However, it is the Playtech developer that provides its games to the platform. And this is one of the world’s biggest and best game developers. Therefore, you still get to play a wide range of top-quality games as a player there. And these are all found in a very comprehensive and easy-to-use game lobby.

Another great part about playing the games at this casino, is that they’re available three different ways. First of all, you can navigate your way to the website via a desktop browser. This gives you the chance to play the games in instant play mode. Alternatively, you can download the casino’s software to your computer’s desktop and play directly from there. It’s slightly quicker, but obviously you need to have space for the software on your computer. Otherwise, you can navigate your way to the website via a mobile device’s browser.

You can also take a look at the selection of games that are available before you register too. The game lobby is accessible from the homepage and provides you with a look at what’s on offer. And, if you like what you see, then the sign-up process takes no longer than two to three minutes to complete.

Game Selection

Accessing the casino’s game lobby will provide you with a strong collection of Playtech titles. And it’s the slot games that come first and foremost. In this section, you will have the opportunity to access titles such as Fishing with Buddies, Great Blue, Iron Man and Silent Samurai. And it’s not only standard video slots that are available either. A collection of classic slots and progressive jackpot slots can also be found there. Additionally, there’s a decent selection of table games on offer from Playtech too. These include titles like Mini Roulette, 21 Duel Blackjack and Pontoon. Further to this, there are some video poker offerings, such as Joker Poker, and one or two extras, like Keno, to enjoy.

Live Casino

Casino.com also plays host to a selection of different live dealer games as well. These provide you with some of the standard table games, but with physical dealers on screen to deal cards or throw the roulette ball. The platform provides options for live versions of blackjack, sic bo, baccarat and mah-jong pai gow. And there’s also the chance to bet on live roulette games as well. The dealers are all very friendly and you can chat to them in a multitude of different languages via the chat function. Other players can also be spoken to in this way too, so it’s as close to the real thing as you’ll get from a home computer.

Mobile Casino

Due to the fact that the website has also gone through optimisation, it is accessible via a mobile device. This relates to Android, iOS and Windows smartphones or tablets. All you need to do is enter the casino’s web address into your device’s browser. Doing so will bring forth the mobile version of the platform, providing you with the best view. And while the selection of games that are available via mobile is slightly less, it still allows you to game on the go. As long as you have a Wi-Fi or data connection, then you’re all set!

Bonuses and Promotions

Like anyone else who plays at online casinos, we’re intrigued by a platform’s special offers. These can provide you with an extra reason to join and have fun. Casino.com does have a few of these on hand too. And they’re available to all kinds of players, from the most recent sign-up to the most loyal of players.

Welcome Bonus

Speaking of the newcomers to the Casino.com platform, a welcome bonus awaits you. Following on from the completion of your sign-up, you’ll need to deposit funds into your casino account. Once you do so, you’ll receive a bonus of 100% up to $400 on top! Therefore, if you make an initial deposit of $400 too, you’ll get the same amount from the casino. The bonus itself is non-withdrawable, but winnings from using the bonus are.

However, as with most bonus offers from casinos, there are wagering requirements relating to these winnings. You’ll need to complete a playthrough of 40 times the bonus amount before a withdrawal can process through. And in addition to this, you cannot bet more than 10% of the bonus received on a single round of play.

Other Bonuses and Promotions

As it stands, there are also some special offers for regular players to claim. And these make your ongoing gameplay even more exciting. Starting from your second month, you are able to receive up to seven reload bonuses with future deposits. These deposits of at least $50 need to be made on consecutive Tuesdays. In return, you will be the recipient of a 25% match bonus on each one. This also has a maximum value to it of $400. It’s quite a nice little perk to playing at Casino.com. And further to this, there are various monthly promotions that come into play. You’ll receive emails from the casino relating to these, so keep a check on your inbox.

Of course, the platform also hosts its own loyalty club for you to become a member of too. There are four tier levels to this – Silver, Gold, VIP and VIP Elite. Whenever you play a game at Casino.com, you’ll receive loyalty points for it. These begin amassing, and as they do, you’ll start to move up the tiers. And as this happens, you’ll receive bigger and better cash bonus offers. A higher rate of return will also be achieved on your earned points. Once you attain VIP status, you will stay as such permanently.

Banking Options

Whenever you want to add funds to your Casino.com account, you can utilise one of several different payment methods. Those players who have no issue with utilising a credit or debit card can make full use of Visa or MasterCard options. Alternatively, there’s the option of depositing via an eWallet. The site accepts PayPal, Skrill and Neteller, giving you a decent choice. There’s also options available from ClickandBuy, ecoPayz and Entropay. PaysafeCards are also another accepted method. Or, bank wire transfers and internet banking options are fully acceptable at Casino.com as well.

And when you would like to withdraw winnings from your account, you can make use of several of these methods too. The credit and debit card options are fully usable, as are all of the eWallet options. Additionally, possible methods include cheques and bank wire transfers. Naturally, these all come with different processing times. For example, an eWallet withdrawal takes between 24 and 72 hours. Meanwhile, bank transfers can take up to seven business days to complete, while card transactions can take up to five business days. Be sure to check out the transaction times of your chosen withdrawal method to keep in-the-know.

Customer Support

If there does come a moment during gameplay at this casino, that you need help, there are options available to you. Casino.com plays host to a FAQ section that you can read through initially. However, should you still require assistance, you can speak to the customer support team. They are available on a 24/7 basis, primarily via Live Chat. You can also call them on the telephone to speak directly with an agent. Otherwise, you will need to send an email along to [email protected]. Responses are usually given within 24 hours if you use this method.

Conclusion

The overall appeal of Casino.com is, naturally, very strong. It has a great website design and the title immediately states what it is. The welcome offer is quite nice, albeit a little bit basic for our liking. However, there’s a nice range of games that you can access, and the live casino brings even more appeal to the platform. Additionally, the banking options make it a bit more attractive, as does the possibility of playing via a mobile device.

Frequently Asked Questions

1. How do I download the casino software?
2. I’ve forgotten my username and password. What do I do?
3. Are there any countries that you don’t accept as players?